Privacy Policy

Real Landing ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using Real Landing, you consent to the data practices described in this policy. If you do not agree with any part of this Privacy Policy, please do not use our services.

We encourage you to read this policy carefully to understand our practices regarding your personal data.

We collect information you provide directly to us, including:

• Personal Information: Name, email address, phone number, mailing address when you create an account or contact us

• Property Preferences: Search criteria, saved properties, property alerts, and viewing history

• Financial Information: Payment details when you make transactions (processed securely through our payment partners)

• Communication Data: Messages, inquiries, and correspondence with agents or our support team

We also automatically collect certain information when you use our services:

• Device Information: IP address, browser type, operating system, device identifiers

• Usage Data: Pages viewed, links clicked, search queries, time spent on pages

• Location Data: General location based on IP address (precise location only with your consent)

• Cookies and Tracking: Information collected through cookies and similar technologies

We use the information we collect for various purposes, including:

• Providing Services: To operate, maintain, and improve our platform and services

• Personalization: To personalize your experience and provide tailored property recommendations

• Communications: To send you updates, newsletters, marketing materials, and respond to inquiries

• Transactions: To process payments, complete transactions, and send related information

• Agent Connections: To connect you with real estate agents when you express interest in properties

• Analytics: To analyze usage patterns and improve our website and services

• Security: To detect, prevent, and address technical issues, fraud, and security threats

• Legal Compliance: To comply with legal obligations and protect our legal rights

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• With Real Estate Agents: When you inquire about a property or request agent contact

• With Service Providers: Third-party vendors who perform services on our behalf (hosting, analytics, payment processing)

• With Business Partners: Mortgage lenders, insurance providers, and other partners when you request their services

• For Legal Reasons: When required by law, court order, or to protect our rights and safety

• Business Transfers: In connection with a merger, acquisition, or sale of assets

• With Your Consent: When you have given us explicit permission to share your information

All third parties are required to maintain the confidentiality of your information and use it only for the purposes specified.

We use cookies and similar tracking technologies to collect and store information about your interactions with our platform.

Types of cookies we use:

• Essential Cookies: Required for the website to function properly (authentication, security)

• Analytics Cookies: Help us understand how visitors interact with our website

• Preference Cookies: Remember your settings and preferences

• Marketing Cookies: Track your activity for targeted advertising purposes

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website.

We also use web beacons, pixel tags, and similar technologies to track email opens and website activity.

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Security measures include:

• SSL/TLS encryption for data transmission

• Encrypted storage of sensitive information

• Regular security audits and vulnerability assessments

• Access controls limiting employee access to personal data

• Secure data centers with physical and logical security

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you

• Correction: Request correction of inaccurate or incomplete information

• Deletion: Request deletion of your personal data (subject to certain exceptions)

• Portability: Receive your data in a structured, commonly used format

• Opt-Out: Unsubscribe from marketing communications at any time

• Restriction: Request limitation of processing in certain circumstances

• Objection: Object to processing based on legitimate interests

To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Retention periods:

• Account Information: As long as your account is active, plus 3 years after deletion

• Transaction Records: 7 years for tax and legal compliance purposes

• Communication Records: 2 years from the date of communication

• Analytics Data: 26 months in aggregated, anonymized form

You may request deletion of your account at any time. Some information may be retained as required by law or for legitimate business purposes.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

When we transfer data internationally, we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by relevant authorities

• Certification under recognized privacy frameworks

• Binding Corporate Rules where applicable

By using our services, you consent to the transfer of your information to countries outside your country of residence.

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly.

If you believe we have collected information from a child, please contact us immediately.

Our website may contain links to third-party websites, services, or applications that are not operated by us.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

We encourage you to review the privacy policy of every site you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.

We will notify you of any material changes by:

• Posting the updated policy on our website

• Updating the "Last Updated" date at the top of this page

• Sending an email notification for significant changes

We encourage you to review this Privacy Policy periodically. Your continued use of our services after changes indicates acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Privacy Officer Email: privacy@reallanding.com

• General Inquiries: support@reallanding.com

• Phone: +1 (555) 123-4567

• Mailing Address: 123 Real Estate Avenue, New York, NY 10001

We aim to respond to all privacy-related inquiries within 30 days.